Shipping, assembly, packaging

Note on delivery times

Please check the parts list for your desired piece of furniture under "Description" to see whether there is a longer delivery time.

Delivery area

We deliver our products within Switzerland. Please note that an EORI number is required when shipping to companies in EU countries. You can find more information here.

Standard shipping Switzerland & Liechtenstein

We deliver standard products to the delivery address specified by the customer within three working days after receipt of payment. Depending on the shipping method, if the first delivery is unsuccessful (for example because the recipient is away), a second delivery or collection at a nearby parcel shop is possible. For furniture <= 80 kg, delivery is usually by courier, divided into packages of 30 kg each, for furniture > 80 kg by a freight forwarder to the curb.

Standard shipping abroad

We deliver standard products to the delivery address specified by the customer within five working days after receipt of payment. Delivery is normally carried out by courier, divided into parcels of a maximum of 40 kg. Depending on the shipping method, if the first delivery is unsuccessful (for example because the recipient is away), a second delivery or collection at a nearby parcel shop is possible. Please note: Sales tax to the extent of your country is collected directly upon import and charged directly to you. Additional import fee of CHF 10.- (up to a goods value of CHF 2632.-), above this 0.38% of the goods value (for shipping via GLS), or EUR 25.- (or 3.3% of sales tax, if the amount is higher) for shipping via TNT . Delivery takes place to the curb.

Free delivery within Switzerland

Unassembled deliveries within Switzerland are free of charge.
For an order volume of less than CHF 120.-, the small quantity surcharge is CHF 20.-

Free delivery abroad from CHF 999.-.

Unassembled deliveries to possible EU countries are free of charge for orders over CHF 999.
For orders under CHF 999, shipping costs will be calculated individually.

Pickup

Alternatively, you can pick up your purchase in Dielsdorf at no additional cost.

Assembly

The furniture is - unless otherwise stated or selected - unassembled.
Information and instructions for self-assembly can be found at support.system4.ch.

Showroom/promotion furniture

Since showroom/promotion furniture is already assembled and/or heavily discounted, you can pick it up directly in Dielsdorf (ZH) or, depending on suitability, have it delivered to you for a fee.

01.06.2026 – Duco System AG - SYSTEM4-Lite | Ruchwiesenstrasse 8 | CH-8157 Dielsdorf